Vanessa Bruno Reviews

I was just trying to check out, but the payment kept failing, failing twice before it finally went through. Annoying experience...

I wasn’t really expecting much, but the promo code I found for vanessabruno.com went through fine at checkout. The shipping offer was clear too, which was a nice change. It did take me a minute to find the right code, so that was a little annoying, but there weren’t any bad surprises. I’d probably use it again.

The size guide helped a little, I guess, but I still ended up having to guess my size. It would be nice if it were more accurate or detailed

I really like the styles and the quality has been good overall. The only thing I’ve noticed is that the sizing can vary quite a bit from one piece to another, which can be a little frustrating, though when it fits right, it looks great

The fabric feels super soft and comfy. I’ve washed it a few times now and it still holds up Really well, so I’m happy with it.

I’ve shopped here before and usually had a smooth experience, so I was a bit surprised this time. The items are nice, but my refund took way longer than expected and I had to follow up twice before it finally got sorted

I’m really into the clean, simple look of these designs. They’ve got an easy style that doesn’t feel like it’s trying too hard.

I ordered my usual size, but the dress ended up being tighter around the waist than I expected. The quality itself is fine and it looks nice, but the wording on the site made it seem like the fit would be more true to size. Kind of frustrating because I probably would’ve sized up if the description had been clearer.

I feel like I paid way more than this was worth. The quality is average, so I’m not sure who decided these prices made sense, but that’s kind of on them. I wouldn’t buy it again at this price.

I tried shopping on my phone and the whole site was just a mess. Pages kept freezing, and checkout ended up being way more annoying than it should’ve been. What made it worse was that the messages and instructions weren’t very clear, so I kept wondering if my order was actually going through or if something was broken

I accidentally ordered the wrong size from vanessabruno.com, so I had to do an exchange. The instructions were easy to follow, and customer service got back to me after about a day, so that was... fine.

The new one did take a bit longer to arrive than I thought it would, which was a little annoying. But it showed up in good condition, and in the end it all worked out, so overall... okay experience.

I ordered a sweater from vanessabruno.com, and to be honest, I felt uneasy pretty much right after I paid. I started wondering if it was going to be worth the money, and unfortunately, when it arrived, that distrust was kind of confirmed. The fabric felt thin and cheap, not at all like what I expected from the photos or the price.

After just one wash, it already looked worn out, and the seams were messy in a few places. It looks nice online, but in person it doesn’t feel like something that will last. For the price, I expected much better, and I don’t think I’d buy from them again.

I ordered from Vanessa Bruno and had a simple question about my return, but getting anyone to respond felt like a project on its own. Compared with other online stores I’ve ordered from, this was noticeably more frustrating.
I sent three emails and only got one very short reply after several days, and it didn’t even really answer my question. Most customer service teams at least give you a clear update or some kind of next step, but here it was just a lot of waiting around.

For the price of the items, I really expected a smoother experience. I know delays happen, but this felt below what a lot of similar brands offer, and it definitely makes me think twice about ordering again

i mean, the email updates about my order were really clear and helpful. I just wish the delivery tracking had updated a little faster.

Not gonna lie, I was disappointed when the bag showed up. Online it looked like a soft beige, but in person it’s more of a dull grey. The photos on the site are really misleading, especially for the price. I expected better and probably won’t order from here again.

I ordered from Vanessa Bruno the delivery was such a mess. The tracking barely updated, so I had no idea what was going on, and my parcel showed up waaay later than expected. I reached out to support, but they didn’t really give me a clear answer, just told me to wait. For the price, I really thought the whole experience would be better. I don’t think I’ll be ordering again, it’s just too annoying.

I ordered a Vanessa Bruno bag to Canada sometime in early-ish May, I think, and the website was straightforward to use. The confirmation email came through quickly, so at that point everything seemed fine.

The delivery ended up taking longer than I was expecting, maybe about two weeks or a little more, I can’t remember the exact day it arrived. The tracking also stopped updating for a few days, which was annoying, and I got hit with customs fees that I don’t remember being super obvious at checkout.

The bag itself showed up in good condition and I’m happy with it, so no complaints there. I just wish the international shipping process had been a bit clearer and faster. Not a bad experience overall, just kind of frustrating

My Vanessa Bruno order arrived in a really sturdy, clean box and everything inside was wrapped neatly. Nothing was damaged, which is basically what I was hoping for. The packaging felt thoughtful without being too fancy or excessive. Overall, happy with it.

I ordered this top because the photos made the color look soft and pretty, and the fabric looked a lot nicer online. When it arrived, it was noticeably darker and the material felt basic, not really like the pictures. The fit was fine, so I ended up keeping it, but I was disappointed. I also felt a bit frustrated when the response was basically just pointing to their policy like that explained it away. For the price, I expected the product photos to be a lot more accurate.

They have some really cute stuff, and I can see the appeal, but I’m not totally convinced the prices are fair. It just feels a bit overpriced for what you’re getting